Because nobody likes a queue, especially when coffee is involved.

When your café, bar, or restaurant is buzzing (which is the dream, right?), every second counts. A slow payment process can cause queues, flustered staff, and even the dreaded “Ah forget it, I’ll go somewhere else.” 😱

Let’s make sure that never happens to you.  Here are 5 ways to speed up payments — and keep your customers happy and coming back:

1. Go Contactless (Seriously, All-In)

Tap-to-pay is no longer a “nice to have” — it’s a must.  Whether it’s cards, phones, or watches, your terminal should accept them all.  Faster checkouts = shorter queues = more sales. Simple.

💁🏼‍♂️ KasaPay Tip: Make sure your terminal doesn’t freeze or lag when tapping. That’s a red flag.

2. Time to Upgrade That Old-School Terminal

If your payment terminal still sounds like a fax machine and takes 10 seconds to connect, it’s time to break up.  Modern terminals (like KasaPay’s, ahem) are:

• 💨 Faster to do everything…start up, process transactions, print receipts

• 🛜 Connected to Wi-Fi or 📶 4G/5G and can be enabled for 📵 offline payments when all else fails

• 🤯 Designed to handle peak rushes with zero lag

3. Train Staff Like Pros (In Under 5 Minutes)

Payment tech should be so easy your newest staff member can use it on day one.  Speed also comes from confidence — no panic, no button-mashing.

😉 Pro move: Role play busy payment scenarios in training. It works!

4. Offer QR Code Ordering or Pay-at-Table

For bars or busy lunch spots, this is a game changer.  Let customers scan a code, order, and pay — no queueing needed.  More time enjoying, less time waiting.

Tip #1: This can also reduce pressure on staff and free up tables quicker.

Tip #2:  This isn’t for everyone!  If your restaurant is in the higher end segment, your customers may expect a higher touch service and QR codes may just cause a negative impact.

5. Avoid “Payment Jams”

Ever had a customer try three times before their card works?  Save customer discomfort by ensuring who’s behind your payment solution has a strong reputation for reliability and performance.

Behind the scenes, your payment providers should have secondary backup systems for all critical systems.  That means even momentary network or technical banking issues will go unnoticed at the terminal.

✅ Quick Win Checklist

• Is your terminal less than 2 years old?

• Can you accept contactless + mobile wallets (at a minimum Apple Pay, Google Pay)?

• Are your staff confident using the system including charging, and restarting if needed?

• Do you offer alternative payment options?

• Can you get support fast if anything goes wrong?

If you answered “no” to any of the above, let’s chat.  KasaPay’s here to help you upgrade without the stress.

#KasaPay #SmartPayments #HospitalityHacks #ShapingBusinessSuccess