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Where should I tap the customer’s card on my phone to take a payment?

When using the KasaPay Mobile Payments app to accept payments, the customer should gently tap their contactless card, phone, or wearable against the top center area on the back of your device.

This is typically where the NFC (Near Field Communication) antenna is located—the part of your phone that reads the card.

📍 Tip: On most Android phones, the NFC sensor is located just below or next to the camera on the back side of the phone, as shown below.

NFC Antenna Location Samsung Android

📱 Not sure where your NFC area is? Try the following:

  1. Go to Settings > Connections > NFC (menu path may vary by phone model).
  2. Look for any diagram showing the NFC location (Samsung devices often display this).
  3. Tap the card in different spots on the back of your phone until you find the “sweet spot.” Your phone will vibrate or display a prompt when the card is detected.

⚠️ Make sure:

  • NFC is enabled on your device.
  • You hold the card or device still for a second or two during the tap.

If the payment doesn’t go through right away, try:

  • Tapping the card again.
  • Adjusting slightly higher or lower on the back of the phone.

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