💳 To accept a payment, have the customer tap their card near the top-back of your phone — that’s where the NFC reader is usually located.
KasaHelp
All customer support articles and sub-categories under this.
💳 Can I Accept Payments Over the €50 Contactless Limit with SoftPOS?
With SoftPOS, you’re not limited by the standard €50 contactless cap. If a transaction exceeds the cardholder’s contactless limit (typically €50 in Lithuania), the customer will simply be prompted to enter their PIN—right on your phone or tablet.
Getting Started with Mobile Payments
Pre-requisites To use KasaPay Mobile Payments you require: An approved account - apply here A...
Terminal Activation: Connection Error
Find step-by-step troubleshooting instructions to resolve connection errors during activation. Learn how to check network settings, verify configurations, and fix common issues for a smooth setup.
Authorised Company Representatives
Important: An 'Authorised Company Representative' is one or more of the following: Beneficial...
Onboarding Requirements
The application process may take time due to regulatory requirements from our licensed partner....
List of Shareholders (DUOMENŲ APIE JURIDINIO ASMENS DALYVIUS IŠRAŠAS)
How to download or order a ‘List of Shareholders’ report (DUOMENŲ APIE JURIDINIO ASMENS DALYVIUS IŠRAŠAS)
Getting Started
You can find everything here you need to begin taking payments. Onboarding Requirements KYC &...
Certified Electronic Extract (ESI) from the Register of Legal Entities (Juridinių Asmenų Registro Elektroninis Sertifikuotas Išrašas)
How to Obtain the Certified Electronic Extract from the Register of Legal Entities (Juridinių Asmenų Registro Elektroninis Sertifikuotas Išrašas)
Anti-money Laundering (AML) & KYC Requirements
As an authorised distributor and reseller of payment services, Kasapay UAB acts on behalf of our partners by collecting, pre-validating and then providing those partners with the documents and information required to satisfy AML & KYC requirements.