When using the KasaPay Mobile Payments app to accept payments, the customer should gently tap their contactless card, phone, or wearable against the top center area on the back of your device.

This is typically where the NFC (Near Field Communication) antenna is located—the part of your phone that reads the card.

📍 Tip: On most Android phones, the NFC sensor is located just below or next to the camera on the back side of the phone, as shown below.

📱 Not sure where your NFC area is? Try the following:

1. Go to Settings > Connections > NFC (menu path may vary by phone model).
2. Look for any diagram showing the NFC location (Samsung devices often display this).
3. Tap the card in different spots on the back of your phone until you find the “sweet spot.” Your phone will vibrate or display a prompt when the card is detected.

⚠️ Make sure:

• NFC is enabled on your device.
• You hold the card or device still for a second or two during the tap.

If the payment doesn’t go through right away, try:

• Tapping the card again.
• Adjusting slightly higher or lower on the back of the phone.

Yes, you can! 🙌

With SoftPOS, you’re not limited by the standard €50 contactless cap. If a transaction exceeds the cardholder’s contactless limit (typically €50 in Lithuania), the customer will simply be prompted to enter their PIN—right on your phone or tablet.

🔐 The Geeky Details...

SoftPOS uses “PIN on Glass” technology. This means the PIN is entered directly on your device’s touchscreen, no physical terminal needed.

Worried about security? Don’t be. The app is fully compliant with PCI DSS and SPoC (Software-based PIN Entry on COTS) standards, ensuring that sensitive data stays protected—just like with traditional card readers.

So yes, you can take higher-value payments easily and securely, all from your smartphone. 💼📱

It depends. KasaPay aims to simplify the process as much as possible and therefore, when possible and legally permitted, offers a consolidated agreement, covering all your payment services under a single agreement.

Value-added services (VA) include features like loyalty programs, tipping, split payments, mobile payment acceptance, and enhanced security.

These services help businesses improve customer experiences, grow revenue, streamline payment processes, and provide added flexibility, making it easier to manage transactions and build customer loyalty.

Yes, KasaPay provides SoftPOS mobile payments, enabling you to accept payments anywhere using just your smartphone. This cost-effective solution is perfect for small businesses looking to process card payments without the need for purchasing or renting a terminal.

For larger businesses, mobile payment acceptance is an excellent way to manage high-traffic periods. By adding extra mobile terminals, you can reduce queue congestion, minimise customer frustration, and prevent abandoned purchases.

KasaPay offers the PAX payment terminals, including models A99, A920Pro, and A35, ideal for in-store in person payment acceptance.

Additionally, we can provide self-service terminals such as the PAX IM30 which is perfect for unattended use cases such as vending machines, parking meters, petrol pumps, and electric car chargers.

If you are not a customer yet, please contact us to arrange a call to discuss your requirements, get a demo, receive a proposal and understand the onboarding process.

KasaPay's services are provided via Market Pay, a global fintech company. The company has achieved the highest level of PCI DSS (Payment Card Industry Data Security Standard) compliance, Level 1, ensuring robust protection of customer card data. This certification signifies adherence to stringent security standards, providing merchants with confidence in the safety of their payment transactions.

Additionally, Market Pay has implemented comprehensive security measures, including permanent attestation and monitoring services, to prevent fraud and malicious activities. These measures are equivalent to those used to certify and secure standard POS terminals, reflecting a commitment to maintaining high security standards

You can accept payments via credit/debit cards (Visa, Mastercard), Apple Pay, Google Pay, QR codes, Pay by link, and more, both online and in-store.

Furthermore, for online payments, we can provide payment initiation services (account to account) supporting Swedbank, SEB, and Revolut.

Yes, KasaPay offers integration options for both in-store POS and ECR systems as well as online via an extensive API. Comprehensive documentation, self-service tools, and guides are provided.

Paid integration services can be provided if you do not have a development team.

KasaPay focuses on the Lithuanian market however we do have the capability to provide services globally via our partners.

KasaPay provides a range of payment solutions including in-store payments, eCommerce, mobile payments, and additional services like loyalty, tipping, and split payments.